If you have a complaint against a real estate licensee you are working with, try talking to the broker to see if the issue can be resolved. If those efforts are unsuccessful, you can file a formal complaint regarding a licensee.

If you feel that your broker or agent has violated the Real Estate Licensing and Registration Act or the Rules and Regulations of the State Real Estate Commission you can file a complaint with the State Real Estate Commission.

 
The Commission issues and maintains licenses and writes the rules and regulations that all Pennsylvania licensees subscribe to. The Commission investigates the complaint and if violations of the license law are found, sanctions can be imposed ranging from fines to license revocation. Complaint form

If your broker or agent is a REALTOR®, he subscribes to a strict Code of Ethics and local associations are charged with ensuring enforcement. When a consumer complaint is received, the Grievance Committee, composed of REALTORS®, reviews the allegations. If the Committee finds an Article (or Articles) has been violated, the complaint is then forwarded to a Hearing Panel.

Each type of complaint has it own specific sanctions check with your local association. Sanctions from the association tend to be educational requiring the REALTOR® to garner additional continuing education, but it can include fines and suspension from the association.