Ethics & Professional Standards

2016 Professional Standards Training

The Heart of the Profession 

The NAR Code of Ethics* lies at the heart of being a REALTOR®. Since its adoption in 1913, the Code has promoted time-honored principles that are generally defined as:

  • Loyalty to clients
  • Fiduciary duty to clients
  • Cooperation with competitors
  • Truthfulness in statements and advertising and non-interference in exclusive relationships that other REALTORS® have with their clients.

*2016 version, effective January 1, 2016; changes are underlined. Read a summary of 2016 changes.

REALTOR® members who violate the Code of Ethics can be subject to sanctions by their local Association through procedures established by NAR.
  • If you believe another REALTOR® has violated the code or the law there are various ways you can attempt to resolve the complaint.
  • Basic information on those professional standards procedures are available here,
  • PAR is responsible for enforcing the Code of Ethics for 30 local boards/associations as part of the Statewide Professional Standards Cooperative. To report a potential violation of the Code involving a member of the following Associations contact PAR at 1.800.555.3390. 
  • If the REALTOR® is not a particpant of the Statewide Professional Standards Cooperative contact your local association  to report a potential violation of the Code.
  • Remember -- potential legal violations are handled by the State Real Estate Commission, not the local association.

Complaint Process

NAR Professional Standards Resources

Upcoming Events

February 8, 2016
Date: February 4 - 11, 2016 Time: 9:00 am - 5:00 pm
Date: February 1 - 25, 2016 Time: 6:30 pm - 10:15 pm